In order to return a part to us for credit, a return material authorization (RMA) is required. To obtain an RMA number, you need:

  1. Chicago order number
  2. Serial number
  3. Part Number
  4. Quantity to be returned
  5. Specific reason for return

Click here for RMA form. Email, fax or call us when you have the above information filled out in your form to get your RMA number.

  • Email rma@chidry.com.
  • Fax 1-773-235-4439.
  • Call 1-773-235-4430 and ask for the Returns Department.

Click here for RMA guidelines. Returns may be subject to 20% restocking fee.