In order to return a part to us for credit, a return material authorization (RMA) is required. To obtain an RMA number, you need:
- Chicago order number
- Serial number
- Part Number
- Quantity to be returned
- Specific reason for return
Click here for RMA form. Email, fax or call us when you have the above information filled out in your form to get your RMA number.
- Email firstname.lastname@example.org.
- Fax 1-773-235-4439.
- Call 1-773-235-4430 and ask for the Returns Department.
Click here for RMA guidelines. Returns may be subject to 20% restocking fee.